FREE Shipping on all orders. Orders will be shipped direct from the factory in Iowa. The factory is responsible for meeting ship dates. However, we are not responsible for carrier delays, even if such a delay misses your event.
You understand that this is a custom order and non-returnable and non-refundable. However, if your order is found to be defective, we will take steps to make it right. If you have a problem with an order, please call 206-890-3784 with your order number and details about the problem. You may be required to return the product for inspection and will be sent a return label. If product is found not to be defective, you agree for your credit card to be charged for the return shipping charge and shipping back to you.